Cookie Policy | UK Ear Care

Introduction

Our website, https://ukearcare.co.uk ("the website"), uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

This policy was updated for the launch of our new website, which uses far fewer cookies than the previous site.

What are cookies?

A cookie is a small, simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored there may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

A script is a piece of program code used to make our website function properly and interactively; it is executed on our server or on your device. A web beacon (or pixel tag) is a small, invisible piece of text or image on a website used to monitor traffic; various data about you is stored using web beacons.

Types of cookies we use

Technical or functional cookies ensure that certain parts of the website work properly and that your preferences remain known. We may place these without your consent.

Statistics cookies give us insight into how visitors use our website so we can optimise the experience.

Advertising and marketing cookies allow us to measure the results of our advertising campaigns. You can decline both statistics and advertising cookies in our cookie banner.

Cookies placed on this website

The new UK Ear Care website sets the following cookies and similar technologies:

✓ Google Analytics and Google Ads (Google tag) — statistics and advertising cookies used to understand site usage and measure advertising, including a first-party cookie (ukec_click, 90 days) that remembers which advert brought you here so a booking can be attributed to it. You can switch these off at any time with "Essential only" in our cookie banner.

✓ Online booking — our booking pages set the functional cookies needed for the booking process to work.

✓ Google Maps embeds — pages showing an embedded clinic map may set cookies from Google when the map loads.

Consent

When you visit our website for the first time, we show you a banner with an explanation about cookies. Choose "Essential only" to stop statistics and advertising cookies; your choice is remembered on this device, and you can reset it at any time by clearing your browser data for this site.

You can also disable cookies via your browser, but please note that our website may no longer work properly if all cookies are disabled.

Enabling, disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies, to block certain cookies from being placed, or to be notified each time a cookie is set. For more information, please refer to the Help section of your browser.

If you delete cookies in your browser, they will be placed again after your consent when you next visit our website.

Your rights with respect to personal data

You have the following rights with respect to your personal data:

✓ The right to know why your personal data is needed, what will happen to it, and how long it will be retained.

✓ Right of access: you may access the personal data of yours that is known to us.

✓ Right to rectification: you may supplement, correct, delete or block your personal data whenever you wish.

✓ If you give us consent to process your data, you have the right to revoke that consent and to have your personal data deleted.

✓ Right to data portability: you may request all your personal data from the controller and transfer it in its entirety to another controller.

✓ Right to object: you may object to the processing of your data, and we comply unless there are justified grounds for processing.

Complaints and contact details

To exercise these rights, or for questions and comments about this Cookie Policy, please contact us: UK Ear Care Clinics Ltd, 128 City Road, London EC1V 2NX, United Kingdom (Glasgow clinic: First Floor, 22 Milnpark Street, Kinning Park, Glasgow G41 1BB). Website: https://ukearcare.co.uk. Email: ears@ukearcare.com. Phone: 0141 459 0005.

If you have a complaint about how we handle your data, we would like to hear from you — but you also have the right to submit a complaint to the supervisory authority, the Information Commissioner's Office (ICO).

Cookie policy (UK)